Value-added services
Value-added services are services that are not part of a company’s core business. Rather, they are part of its range of offerings and, as a result, produce an added-value for the customer. Examples in logistics include packaging service and parcel pick-up at the customer’s location.
Visibility
“Visibility” is a term from supply chain management that describes the possibility of seeing detailed information about various processes within a supply chain. This is done in real time or nearly in real time. This transparency makes it easier to examine processes and improve them where necessary.
