ABC analysis

In ABC analysis, customers, products or supply streams are broken down into three classes according to certain parameters (revenue, consumption, etc.). The classes are ranked by priority. This provides a basic idea about the current situation.
An example:
Class A: Customers with a high revenue contribution – they make up about 20% of the customer base.
Class B: Customers with a medium revenue contribution – they make up about 40% of all customers and are potential A customers.
Class C: Customers with a low revenue share – they make up about 40% of the customer base.
On the basis of these findings, factors like the extent of effort and spending on marketing campaigns can be estimated. In addition, ABC analysis can serve as a foundation for selective storage.
The strength of this form of analysis: It can usually be done quickly because the necessary data are readily available. In this manner, ABC analysis produces a fast weighting of critical factors. But the me-thod is relatively limited and ignores many factors. Profit margins and new customers, for instance, are not considered.

Acquisition channel

The acquisition channel covers the flow of rights to a product and payments between the customer and supplier as well as the flow of all information related to the promotion of sales and employment. The logistics channel and the acquisition channel combine to form the marketing channel.

Admission temporaire de marchandises

ATA is the carnet for the temporary import of goods.

Advanced planning system

APS is used extensively in supply chain management for the purpose of simulation. It complements production-planning and control systems and ERP systems in cross-company planning and control ac-tivities. Advanced planning systems are used in long-, middle- and short-term planning for the areas of procurement, production, distribution and sales.

After-market

The after-market covers certain services and offers provided after the sale of a product. This area in-cludes replacement and servicing of parts. The after-market is particularly pronounced in the automo-tive industry.

Aftersales service

See after-market

Air freight

Air freight covers the transport of goods by plane.

Air waybill

The air waybill documents the conclusion and the content of a shipping contract in air transport.

Air-freight papers

Air-freight papers serve as a shipping contract between the sender and the forwarder.

Air-supported warehouse

Air-supported warehouses are created when a membrane made of airtight fabric is inflated like a bal-loon with a blowing unit and then set up. Access to the warehouse is obtained through air locks. Be-cause such warehouses can be rapidly set up and dismantled, they are suited in particular as safety stocks.

ATA

See admission temporaire de marchandises

ATP

See available to promise

Audit

Audits are a recognized means of examining nearly every department of a company in terms of costs, output, efficiency or quality. Frequently, audits involve a comparison between present and targeted conditions, that is, the search for deviations from proposed and achieved objectives. As a result, audits facilitate permanent improvements in quality and costs. To ensure that audits produce good results, they should be conducted regularly – either by internal or external auditors.
Audits are also carried out in order to issue a certificate or fulfill a norm. An ISO norm applies to quality audits: DIN ISO 9000:2000.

Available to promise

In ATP, a supplier makes a binding pledge to the customer about the delivery time of a shipment. It is part of a customer-focused logistics system.

Average inventory

The average inventory contains both the average inventory as well as a back-up supply.

Average inventory on hand

Average inventory on hand describes average available inventories resulting from total orders.

AWB

See air waybill